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Last updated: 26 September 2022<\/p>\n
Users\u2019 privacy is important to us, and this Privacy Policy explains how information about you is collected, used and disclosed by NEOPIA META LAB LIMITED (the \u201cCompany\u201d, \u201cus\u201d, \u201cwe\u201d or \u201cour\u201d) when you use our websites, social media pages, mobile applications, Software and services (collectively the \u201cServices\u201d).<\/p>\n
We may change this Privacy Policy from time to time as we add new features or as the law changes. If we make changes, we will revise the date at the top of the Privacy Policy, and may attempt to provide you with additional notice, such as by adding a statement on the website or the app, or sending you a notification through the app. Thus, you should review the Privacy Policy frequently and we highly encourage and recommend you to do so.<\/p>\n
This Privacy Policy is also part of the Terms of Service that explain the rights and responsibilities of you and of us when using our apps, and by accessing our apps, you are consenting to this Privacy Policy. If you do not agree with this Privacy Policy or the Terms of Service, you should not use our apps.<\/p>\n
If you have any questions, please contact us at dpo@neopetsmeta.io. NEOPIA META LAB LIMITED is the data controller of your personal information for purposes of the EU General Data Protection Regulation.<\/p>\n
The Company may collect personal information that you voluntarily provide, for example when you create an account, interact with other users, request customer support, subscribe to receive newsletters, participate in surveys or otherwise communicate with us. The types of information we may collect include your account information, contact information, and any other information you choose to provide.<\/p>\n
Other information that we may collect automatically is non-personal information, which does not directly identify an individual or a device, for example game scores, game progress, time spent playing, or other game play information. We may collect non-personal information about the use of our Services to help us improve our services.<\/p>\n
We only collect, store and use your information if you have consented to it or, to the extent that it is necessary (i) for the provision of our services; (ii) to comply with our legal obligations; or (iii) for the purpose of our legitimate interests, including operating, evaluating and improving our services.<\/p>\n
In general, the personal information you provide will allow us to:<\/p>\n
Communicate with you about products, services, offers, promotions, events, news and information that we think will be of interest to you.<\/p>\n
If you choose to receive our marketing materials, newsletters and news releases, the Personal Information you have provided us with will allow us to send you messages regarding new features, updates, contests and events concerning our Services or to show you promotions, services or products that might be of interest to you in connection with the Services. You may opt out of this service at any time.<\/p>\n
You acknowledge and agree that if you opt out of receiving interest based or targeted advertising, you may still see advertising which may or may not be related to our Services, but the relevant advertising will not be targeted using your Personal Information.<\/p>\n
We also use information about you to improve user experience and to ensure that you only see marketing materials that might be of interest to you.<\/p>\n
The Company may use third parties for the provision of our services, such as payment processing, sending emails, or technical support. We will attempt to ensure these entities follow this privacy policy and agree not to use your information for any other purposes. Please be aware that we cannot control the activities of third parties to whom we provide data, and as such we cannot guarantee that they will adhere to the same privacy and security procedures as us.<\/p>\n
In addition, we may disclose your personal or non-personal information to additional parties if we believe we are required to by law, rule or regulation.<\/p>\n
We use internal analytics technologies and other automatic tracking and analytic technologies provided by third parties to collect information through automated means, such as cookies, web beacons, web server logs, or other similar technologies in order to adapt our content to your interests as well as to provide and manage the use of the Services.<\/p>\n
Third-party analytics tools may use cookies or visitor action pixels to track your behaviours while you are using our Services. These tools may associate the information they collected in connection with the Services with personal information that they had independently collected on other services, as governed by their respective privacy policies. We do not collect or access any data that may be independently collected by these third parties.<\/p>\n
We use industry standard security measures to help protect the information we collected. However, no method of transmission over the Internet, or methods of electronic storage can ever be guaranteed secure. The Company cannot and does not guarantee and does not accept liability for unintentional disclosure.<\/p>\n
We will only retain personal information for as long as necessary to provide the service. The data will be deleted from our records when it is no longer needed within a reasonable timeframe, unless further retention is required by law.<\/p>\n
If you want to remove your information from our services, please contact dpo@neopetsmeta.io.<\/p>\n
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect Personal Information from individuals under 18.<\/p>\n
Please be aware that by providing us with personal information, you understand and agree that your personal information may be stored on servers located outside your resident jurisdiction. However, our collection, storage and use of your personal information will continue to be governed by this Privacy Policy.<\/p>\n
You have the right to request that we:<\/p>\n
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the personal information we have shared with third parties for their direct marketing purposes. To make such a request, please write to us specifying \u201cCalifornia Privacy Notice\u201d by email at dpo@neopetsmeta.io or by mail at:<\/p>\n
Data Protection Officer (DPO)
NEOPIA META LAB LIMITED
Room 2001\u20132005 & 11, 20th Floor, Harbour Centre
25 Harbour Road
Wan Chai
HONG KONG<\/p>\n
We are not responsible for notices that are not labelled or sent improperly. Please allow up to thirty days for replies to these notices.<\/p>\n
If you have any questions about this policy or our handling of your personal information, please contact us via email at dpo@neopetsmeta.io, or via mail at:<\/p>\n
NEOPIA META LAB LIMITED
Room 2001\u20132005 & 11, 20th Floor, Harbour Centre
25 Harbour Road
Wan Chai
HONG KONG<\/p>\n
We value your feedback at all times. If you have any comments, questions or complaints regarding this Privacy Policy or our privacy practices, please get in contact with us at dpo@neopetsmeta.io.<\/p>\n
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Last updated: 26 September 2022 Users\u2019 privacy is important to us, and this Privacy Policy explains how information about you is collected, used and disclosed by NEOPIA META LAB LIMITED (the \u201cCompany\u201d, \u201cus\u201d, \u201cwe\u201d or \u201cour\u201d) when you use our websites, social media pages, mobile applications, Software and services (collectively the \u201cServices\u201d). We may change […]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\r\n
Suggested text: <\/strong>Our website address is: https:\/\/www.neopetsmeta.io.<\/p>\r\n\r\n Suggested text: <\/strong>When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor\u2019s IP address and browser user agent string to help spam detection.<\/p>\r\n\r\n An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p>\r\n\r\n Suggested text: <\/strong>If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p>\r\n\r\n Suggested text: <\/strong>If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p>\r\n\r\n If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p>\r\n\r\n When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select \"Remember Me\", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p>\r\n\r\n If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p>\r\n\r\n Suggested text: <\/strong>Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p>\r\n\r\n These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.<\/p>\r\n\r\n Suggested text: <\/strong>If you request a password reset, your IP address will be included in the reset email.<\/p>\r\n\r\n Suggested text: <\/strong>If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p>\r\n\r\n For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p>\r\n\r\n Suggested text: <\/strong>If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. 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